AICM Member in Spotlight with Louie Tzakopoulos (Asahi Beverages)
In this interview, Opypro CEO Dion Appel speaks with Louie Tzakopoulos from Asahi Beverages about technology transformation in credit management and embracing the power of positive change.
He discusses leading a significant customer-facing transformation at Asahi, shifting from paper-based to electronic applications, a change that sped up processes, improved efficiencies and customer experience overall.
He also shares his approach to leading positive change: communicate the why. When people understand the purpose behind a change, they can see the benefit.